Is AI coming for your job?

As a senior manager in social care I’m forever juggling multiple responsibilities at once. Over the last week or two I have been experimenting with chat GPT, a powerful AI language model, to see how I can automate certain tasks and improve efficiency. Here are the ten best ways I’ve found:


Producing documents: Chat GPT can be used to produce documents such as policies and procedures. By providing clear instructions and prompts, Chat GPT can generate a draft of a document, which can then be reviewed and edited as necessary. For example, asking “write me a GDPR policy for a children’s home in Wales” produces a useable policy within about 30 seconds. Not only that, but it can be used to produce sales copy or copy for websites.


Proofreading: Chat GPT can also be used to proofread documents, ensuring that they are free from errors and grammatical mistakes. This can help save time and ensure that documents are of high quality before they are distributed. Just city the document into the chatbot and ask the AI to proofread it. It can then be asked to offer suggested rewrites if you find you are unhappy with certain sections.


Responding to inquiries: Chat GPT can be used to respond to inquiries from staff, parents, and other stakeholders. By setting up chatbots that are programmed to respond to common questions and issues, you can save time and provide consistent, reliable information to those who need it.


Automating data entry: Chat GPT can be used to automate data entry tasks, such as entering information from forms or reports into a database. This can help reduce errors and free up staff time for other tasks.


Conducting research: Chat GPT can be used to conduct research on topics related to children's homes, such as best practices in child care or new regulations and policies. By providing clear prompts and questions, Chat GPT can generate a list of relevant sources and information. Chat GPT won’t conduct the research for you, but can be used to generate the questions you want to use. In the same way, Chat GPT can be used to generate staff/stakeholder surveys.


Analysing data: Chat GPT can be used to analyse data from various sources, such as surveys or assessments. By providing clear instructions and prompts, Chat GPT can identify trends and patterns in the data, which can then be used to inform decision-making.


Developing training materials: Chat GPT can be used to develop training materials for staff, such as quizzes or instructional videos that are engaging and informative.


Generating reports: Chat GPT can be used to generate reports on various aspects of your children's home company, such as financial reports or staff performance reports.


Personalizing communication: Chat GPT can be used to personalize communication with staff, parents, and other stakeholders. By analyzing data on each individual, Chat GPT can generate personalized messages and recommendations, which can help improve engagement and satisfaction.


Chat GPT can be a valuable tool for service directors of children's home companies in Wales. By utilizing its capabilities to automate tasks, generate documents, analyze data, and personalize communication, you can save time and improve efficiency, while ensuring that your children's home company is providing high-quality care to its residents.


As an example of how useful Chat GPT can be, the above post was generated in the chat. I have edited some portions of it (which I could have done in the chat if I’d chosen). I also find it useful for things like summarising documents (e.g. I can feed it meeting minutes and ask it to summarise the key points of the meeting with relevant actions). Currently the AI cannot as a matter of routine access documents on your PC/MAC and does not directly access websites. It cannot access data that has not been fed to it in “training” (development) and it does not access websites directly. As it stands, the AI is a hugely powerful tool for streamlining office and admin work. As it develops and is able to access the web, I see it changing the way we work as fundamentally as the web itself transformed society. If I was working in an admin or copywriting role I would be very concerned right now about the future of my employment. I think it would be wise for every organisation to make themselves aware of AI and conduct (at the very least) a SWOT analysis of its impact on them.


What do you think? Have you used Chat GPT? How do you find it? What risks and benefits do you see?